Payments
Payment is always the last step, after a written quotation has been approved and an invoice has been issued.
Payment Options
Nuro Glow LLC offers electronic payment options for approved business transactions. Depending on the transaction and the customer account, these may include ACH bank transfer and major credit or debit cards.
Payment terms, the methods accepted for your order and the payment instructions are provided on the applicable quotation or invoice.
Customers should only submit payment using instructions provided on an official Nuro Glow LLC invoice or secure payment page.
Payment methods are offered as options, not as entitlements. Not every method is available for every customer or every transaction. The methods available for a particular order are the ones listed on the invoice for that order.
What You Are Paying For
- Goods
- The products listed on the approved quotation or invoice, in the quantity stated.
- Shipping and handling
- Carriage and handling for the shipment, where these are charged. The amount is shown on the quotation or invoice.
- Samples
- Where you have requested a sample, the sample cost and its shipping. Samples are invoiced separately from wholesale orders.
- Taxes, duties and fees
- Any applicable taxes, import duties or third-party charges, where these apply to the transaction and destination. These are itemised on the invoice where Nuro Glow LLC collects them, and payable by the customer directly where the carrier or authority collects them.
Charges are set out on the quotation before you approve it. Amounts are not added after approval without a revised quotation that you approve in turn.
How Payment Works
- You approve a written quotation.
- Nuro Glow LLC issues an invoice for the approved order.
- The invoice states the amount due, the due date, the accepted payment methods for that transaction, and the payment instructions.
- You pay using only the instructions on that invoice or on the secure payment page it links to.
- Payment is applied to the order and fulfillment is coordinated.
Payment Security
What this website does not do
- This website does not collect bank account numbers or routing numbers.
- This website does not collect card numbers, expiry dates or security codes.
- This website does not process payments. The forms on this site submit sourcing and contact enquiries only.
Protecting your payment
- Only use payment instructions printed on an official Nuro Glow LLC invoice or on a secure payment page linked from it.
- Nuro Glow LLC will not ask you to redirect a payment by phone, text message or unexpected email.
- If payment details appear to have changed, contact us at or (214) 799-3290 to verify before sending anything.
- Keep your invoice and order reference. Quote them in any payment query.
Payment Questions
- Which methods can I use?
- The methods accepted for your transaction are listed on your invoice. Availability depends on the transaction and the customer account, so it can differ between customers and between orders. No method is available on every order.
- Can I pay before receiving a quotation?
- No. Payment is requested only after a quotation has been approved and an invoice issued.
- What if I need to change an order after paying?
- Contact us immediately with your order reference. What is possible depends on how far the order has progressed with the source. See the Returns & Refund Policy.
- Who do I contact about an invoice?
- Email or (214) 799-3290 with the invoice number to hand.
Tell us what you need to source.
Send your product requirements and we will review the sourcing options available and outline the next steps.